Delete your Kaloqa account
Kronologix LLC — operator of Kaloqa
Only want to delete specific data instead?
See how to delete a single place or city from your Journeys without deleting your whole account.
If you have the app installed
- Open Kaloqa and sign in.
- Go to Settings → Account → Delete account.
- Confirm. Your account is deactivated immediately and you're signed out.
If you don't have the app, or can't sign in
Email privacy@kaloqa.com from the email address on your account, with the subject line "Delete my account." We'll process the request the same way as an in-app deletion.
What happens after you request deletion
Your account is deactivated right away — you're signed out and it no longer appears active. It is not immediately erased: for the next 30 days, signing back in restores your account instead of continuing the deletion. This is a deliberate grace period in case you change your mind.
If you don't sign back in within those 30 days, an automated process permanently erases the account:
- Every photo you uploaded (journey photos and place photos) is deleted from storage, not just its listing.
- Your account credentials and sign-in are deleted.
- Your profile, journey history, ratings, and saved places (Picks) are deleted.
- Your contributions — tips, visitor notes, corrections, place nominations, and upvotes — are deleted, along with any place-visit veto history and skip-count records tied to your account.
What's kept, and why
- Feedback you submitted (bug reports, feature suggestions) is kept, but is disconnected from your account — it's no longer linked to your identity or any personal information, and is retained to help us improve the product.
- AI-generated place descriptions that were informed by a tip you once contributed are not rewritten when your account is deleted. Once your tip becomes part of a place's shared, non-attributed description, deleting your account removes your original contribution record, but doesn't retroactively rewrite content already generated from it.
Full detail on what we collect and how long we keep it is in our Privacy Policy.
Questions
Email us at privacy@kaloqa.com